Training courses Terms and Conditions

Telephone bookings for courses

All telephone bookings must be supported by a completed application form. Should we not receive a completed application form from your company your booking will be invalid.

Booking conditions

  1. Courses are to be pre-paid unless otherwise agreed with Help First Aid Training Ltd prior to booking. Certificates will only be issued upon receipt of full payment of the course.
  2. Bookings cancelled more than 7 days prior to the course will be subject to a 30% administration fee.
  3. Full course fees will still be charged for bookings cancelled within 7 days of the course date, or failure to attend without prior notification.
  4. If we have to cancel or postpone a course the course fees will be refunded (if paid) or places will be offered on an alternative date.
  5. There is a minimum charge of 8 people for training at a client's premises.
  6. Onsite training will incur a mileage charge of £0.35 per mile base to base.

Please note: For the Re-qualification First Aid at Work course you must supply proof of your valid certificate for HSE purposes. You will not be accepted on the re-qualification course without proof of a valid certificate.